Automation
Workflow Automation
Workflow automation is the replacement of repetitive multi-step business processes with software that executes them deterministically, with optional human checkpoints at decision points. Modern AI-augmented automation adds judgement steps that previously required human review.
Related terms
- RPA (Robotic Process Automation) — RPA is a category of software that automates UI-driven and form-based business tasks by mimicking user actions in legacy applications.