Politique de confidentialité
Comment nous recueillons, utilisons et protégeons vos renseignements personnels.
Effective date: March 22, 2026
1. Introduction
Innova Consulting Group Inc., doing business as Remolda ("Remolda," "we," "us," or "our"), is committed to protecting the privacy and personal information of individuals who visit our website at remolda.com (the "Site") and use our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Canadian privacy legislation.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you submit our contact form. The information collected includes:
- Full name
- Email address
- Organization name
- Role or job title
- Service of interest
- Industry
- Message content
We do not collect personal information automatically through tracking technologies, analytics, or advertising scripts. The Site does not currently use third-party analytics tools.
3. How We Use Your Information
We use the personal information collected through the contact form solely for the following purposes:
- To respond to your inquiry or request
- To provide information about our consulting services
- To schedule discovery calls or consultations
- To communicate with you regarding the services you have expressed interest in
We will not use your personal information for marketing purposes without your explicit consent.
4. Third-Party Services
When you submit the contact form, your information is transmitted via Resend, a third-party email delivery service, which processes the data solely for the purpose of delivering the form submission to our team. Resend acts as a data processor on our behalf and does not use your information for any other purpose.
We do not sell, trade, or otherwise transfer your personal information to third parties for marketing or advertising purposes.
5. Cookies
The Site uses a minimal cookie (next-intl) to store your preferred language locale (English, French, or Russian). This cookie is essential for the basic functionality of the Site and does not track your browsing behavior, collect personal information, or serve advertising purposes.
We do not use third-party cookies, analytics cookies, or advertising cookies at this time.
6. Data Storage and Retention
Personal information submitted through the contact form is transmitted via email and stored in our business email systems. We retain this information only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Once the information is no longer needed, it is securely deleted.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights Under PIPEDA
Under PIPEDA and applicable Canadian privacy legislation, you have the right to:
- Access the personal information we hold about you and request a copy
- Request correction of inaccurate or incomplete personal information
- Withdraw your consent for the collection, use, or disclosure of your personal information, subject to legal or contractual restrictions
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
9. Children's Privacy
Our Site and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will take steps to delete it promptly.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at:
Innova Consulting Group Inc. d/b/a Remolda
Ottawa, Ontario, Canada
Email: hello@remolda.com