Strategy
AI Maturity Model
An AI maturity model is a five-level framework that classifies organizations by how systematically they develop, deploy, and govern AI: Level 1 (ad hoc experimentation), Level 2 (isolated pilots), Level 3 (repeatable processes), Level 4 (managed and measured), Level 5 (optimizing and self-improving). Most enterprises beginning AI transformation sit at Level 1 or 2.
Maturity assessment answers the question of where investment should go next. A Level 2 organization needs governance and data infrastructure before it can absorb more deployment. A Level 4 organization is ready for autonomous agents and enterprise-wide orchestration.
Related terms
- AI Readiness Assessment — An AI readiness assessment is a structured evaluation of an organization's data quality, process maturity, leadership commitment, technical infrastructure, talent, and risk tolerance to determine where AI will produce ROI and where it will fail.
- AI Transformation — AI transformation is the redesign of an organization's processes, roles, and decision-making so that AI becomes how the organization works, not a tool the organization owns.