Strategy
AI Maturity Model
An AI maturity model is a five-level framework that classifies organizations by how systematically they develop, deploy, and govern AI: Level 1 (ad hoc experimentation), Level 2 (isolated pilots), Level 3 (repeatable processes), Level 4 (managed and measured), Level 5 (optimizing and self-improving). Most enterprises beginning AI transformation sit at Level 1 or 2.
Maturity assessment answers the question of where investment should go next. A Level 2 organization needs governance and data infrastructure before it can absorb more deployment. A Level 4 organization is ready for autonomous agents and enterprise-wide orchestration.
AI Maturity Model in practice
Moving up one level usually takes a concrete change: from Level 1 to 2, a sanctioned pilot with a budget and an owner; from 2 to 3, a repeatable intake and approval process for new use cases; from 3 to 4, results measured after launch and reported. A readiness review places an organization on the scale and names the next step; AI strategy and governance covers the processes that move it up.
Related terms
- AI Readiness Assessment · Strategy
- AI Transformation · Strategy